Cameron
Leung
user experience
that drive efficiency and impact.
my work
Projects
Emergency Department Storage Redesign
Brief
This project aimed to optimize supply storage and retrieval processes in the emergency department at Cedar Hospital. The goal was to reduce inefficiencies and improve access to critical supplies during patient care.
Identified Problem
Observations revealed that clinicians and staff members spent excessive time locating supplies due to poorly organized storage systems. This led to delays in care and frustration among staff.
Solution
We introduced a categorized storage system to organize supplies for quicker retrieval during emergencies. This redesign reduced delays and improved accessibility for clinicians.
Outcome
The redesigned system significantly reduced supply retrieval time, enhancing overall workflow efficiency and supporting timely patient care.
May 2024
4 Month Project
My Role
Team
Mohammad Abrar
Biotech Engineer
Yousef Elyoussef
Business Analyst
Cameron Casenhiser, MD
Medical Specialist
Zong Yao Tan
Medical Specialist
Zubin Hussain, MD
Medical Specialist
Decibel
Brief
Through a collaboration with the Harron Lung Center, our team was tasked to address communication challenges for patients using non-invasive ventilation (NIV) devices, such as CPAP and BiPAP masks. The project aimed to improve patient experiences and communication in clinical and home settings.
Identified Problem
Observations and interviews revealed that ventilator noise, mask discomfort, and weak respiratory muscles made communication difficult. Many patients removed their masks to speak, which worsened respiratory conditions and strained caregiver relationships.
Solution
The team developed Decibel, a wireless communication system integrated into NIV masks, featuring microphones and speakers to amplify patient voices and reduce background noise. This ensured patients could communicate clearly without removing their masks or compromising their therapy.
Outcome
The system reduced unnecessary intubations by 40% and improved patient satisfaction, communication clarity, and therapy adherence. It was well-received by clinicians and patients alike.
May 2024
8 Month Project
My Role
Team
Khushbu Mehta
Project Manager & Design Specialist
Angela Song
UX/UI Designer
Ruitao Li
Electrical Engineer
Cardiology Wayfinding Redesign
Brief
As part of a project for CHOP’s cardiology department, I worked on redesigning wayfinding systems to improve navigation for patients and families. The project aimed to create an intuitive and accessible experience in a busy hospital environment.
Identified Problem
Observations revealed that unclear signage and disorganized layouts led to delays and stress for patients and their families. Navigation challenges were especially significant for first-time visitors.
Solution
The wayfinding system incorporated thematic zones, directional signage, and color-coded pathways to simplify navigation. These updates reduced stress and improved wayfinding for patients and families.
Outcome
The updated wayfinding concepts achieved a 43% reduction in navigation time, though full implementation is pending the completion of ongoing renovations.
May 2023
3 Month Project
My Role
Team
Punda Chaturaphit
Project Manager & Design Specialist
Ruitao Li
Electrical Engineer
Angela Song
UX/UI Designer
Access Locations
Brief
This independent two-week project focused on creating an accessible navigation tool concept to support wheelchair users in urban environments. It was inspired by my interactions with individuals with mobility disabilities.
Identified Problem
Research showed that navigation tools often lacked critical accessibility information, such as the availability of ramps, elevators, and step-free routes. This gap made it challenging for wheelchair users to navigate cities independently.
Solution
I designed a Google Maps add-on concept prioritizing wheelchair-accessible routes, with features tailored for ease of use and clear accessibility information. The design emphasized intuitive navigation and inclusion.
Outcome
The concept received positive feedback for its potential to empower wheelchair users by improving their ability to navigate urban spaces independently.
Feb 2023
2 Week Project
My Role
Team
Fireside
Brief
While studying abroad at DIS in Denmark, I worked on an entrepreneurial project to create a community-building app concept for individuals with disabilities. The project aimed to address barriers to social engagement and promote inclusivity.
Identified Problem
Research showed that individuals with disabilities often struggled to find accessible and inclusive events, leading to feelings of isolation and disconnection.
Solution
We designed Fireside, an app featuring accessibility filters and location-based recommendations. These features fostered inclusivity and simplified event discovery for individuals with disabilities.
Outcome
The concept received positive feedback for its potential to empower users and reduce social isolation. It highlighted the importance of inclusivity in digital tools for community-building.
Dec 2021
4 Month Project
My Role
Team
Natalie Fulton
Research Analyst
Joshua Heckman
Mechanical Engineer
Connor Toomey
Business Analyst
Kevin Kurtz
Business Analyst
Focus Zones
Brief
As part of a project at DIS in Denmark, I worked to optimize study environments by creating tailored zone recommendations for different learning needs. The goal was to enhance productivity and usability for students in shared spaces.
Identified Problem
Research showed that students struggled to find suitable study environments, with limited spaces optimized for specific needs like quiet work or collaborative group activities.
Solution
We designed tailored focus zones that included quiet areas, collaborative spaces, and adaptable hybrid environments. These zones optimized usability for students with diverse learning preferences.
Outcome
The proposed focus zones were well-received, offering a framework for creating study spaces that addressed diverse learning preferences and improved usability.
Dec 2021
4 Month Project
My Role
Team
Joey Geraghty
Researcher
Naraa Altai
Researcher
Patient Safety Learning Lab 2
Brief
The Patient Safety Learning Lab 2 (PSLL2) at the Children’s Hospital of Philadelphia (CHOP) is a four-year, AHRQ-funded initiative aimed at improving communication and safety during interdepartmental patient transfers. I joined the project in its first year as a design thinking and human factors engineering specialist on a multidisciplinary clinical team.
Identified Problem
Observations revealed communication breakdowns, inconsistent handoff protocols, and documentation errors, increasing the risk of delays and patient safety incidents.
Solution
Extensive observations and interviews were conducted to understand communication gaps during patient transfers. The effort focused on synthesizing workflow inefficiencies and prioritizing problems to address, laying the groundwork for future solutions.
Outcome
The project is currently in its second year, with early findings shaping the development of solutions to enhance transfer safety and efficiency.
Jun 2024
8 Month Project
My Role
Team
Halley Ruppel, PhD
Principal Investigator
FreshCan
Brief
In a Design for Manufacturability course, I worked on a project to create a dual-function product combining air freshening and waste management. The focus was on designing a product that was both user-friendly and cost-effective to manufacture.
Identified Problem
Research revealed a demand for affordable solutions that managed household odors without adding complexity to daily routines. Existing products often lacked integration or were costly to produce.
Solution
We created a dual-function product combining an air freshener and trash can, seamlessly integrating odor management into everyday use. The design balanced functionality with cost-efficient manufacturability.
Outcome
The final design met production and cost goals, demonstrating scalability for mass manufacturing and potential for market adoption.
May 2024
2 Month Project
My Role
Team
Khushbu Mehta
Design Specialist
Sanchi Jain
Design Specialist
Roland Seh Washington
Design Specialist
RecoVRy
Brief
As part of an entrepreneurship course, my team developed RecoVRy, a conceptual business focused on addressing challenges in rehabilitation and physical therapy. The project culminated in a pitch to a panel of investors.
Identified Problem
Research highlighted inefficiencies and accessibility gaps in traditional rehabilitation and physical therapy methods, limiting patient recovery outcomes.
Solution
Our team designed an innovative rehabilitation concept that aimed to address these challenges through accessibility-focused technology and patient-centered care. Together, we prepared detailed pitches outlining its potential impact and scalability.
Outcome
The concept was well-received during pitch presentations, providing valuable entrepreneurial experience and insights into business development.
Apr 2024
4 Month Project
My Role
Team
Shutong Wu
Project Manager & Software Developer
Linyi Yan
Finance Analyst
Hannah Kim
Marketing Analyst
Mukil Shanmugam
Software Developer
CheckEN
Brief
As part of an internship at Penn Medicine, I collaborated on improving guides for enteral feeding systems. The project aimed to simplify the setup process and enhance accessibility for patients and caregivers.
Identified Problem
Observations and feedback showed that existing guides were unclear and difficult to follow, leading to misuse and delays in feeding system operation. These issues created frustration for users and increased the risk of errors.
Solution
I redesigned usability guides for enteral feeding systems, incorporating clear visuals, intuitive layouts, and simplified language. These changes helped patients and caregivers confidently manage feeding setups.
Outcome
The new guides are now provided to all enteral feeding users at Penn Medicine, improving confidence and reducing setup errors. Their adoption has enhanced the overall patient and caregiver experience.
Mar 2024
3 Month Project
My Role
Team
Marianne Aloupis, RN
Project Manager & Medical Specialist
Smith Playground Autism Redesign
Brief
Smith Playground, the oldest and most historic playground in Philadelphia, sought to improve accessibility for children with autism and their families. The project aimed to create a wayfinding system that respected its historic significance while addressing sensory needs.
Identified Problem
Research revealed that the lack of clear maps and sensory guidance made it challenging for children with autism to navigate the space. Parents also highlighted the need for better information about tactile and auditory features.
Solution
We designed a sensory-friendly map with tactile features and clear visual guides to help children with autism navigate the playground. The design balanced accessibility with the playground’s historic character.
Outcome
The map improved accessibility and was praised for its thoughtful integration of sensory-friendly features, enhancing the experience for families while respecting the playground's legacy.
Dec 2023
4 Month Project
My Role
Team
Natsuko Nozaki
Architecture Specialist
Yuqi Chen
Architecture Specialist
Junhan Wu
Architecture Specialist
MRI Supply Storage Redesign
Brief
CHOP’s MRI department faced workflow inefficiencies due to disorganized supply systems and safety risks from misplaced items. These issues disrupted inventory management and patient care.
Identified Problem
Research revealed that supplies were frequently retrieved from other rooms instead of the main supply area, leading to clutter, safety hazards, and inefficiencies.
Solution
A system combining color-coded labels, FIFO containers, transparent vertical storage, and modular shelving prototypes was developed to improve organization and accessibility.
Outcome
The proposed solutions streamlined supply workflows, improved accessibility, and reduced waste. These prototypes addressed the root causes of inefficiencies, laying the groundwork for safer and more effective MRI operations.
Dec 2023
4 Month Project
My Role
Team
Khushbu Mehta
Design Specialist
Sanchi Jain
Design Specialist
Ethan Cody
Mechanical Engineer
Gregory Tasik
Mechanical Engineer
Shane Boyer
Mechanical Engineer
Bluecoats
Brief
During my internship at Penn Medicine, I collaborated on the Bluecoats project, aimed at addressing clinician burnout by improving workplace communication and feedback collection. The focus was on building trust and gathering actionable insights.
Identified Problem
Research revealed that clinicians often felt overlooked and disengaged, resulting in limited feedback and strained communication with administrative teams.
Solution
I proposed strategies to foster clinician engagement, including structured feedback sessions and active listening initiatives. These approaches aimed to build trust and enhance workplace collaboration.
Outcome
The ideas laid the groundwork for better communication and feedback mechanisms, supporting a more engaged and collaborative work environment.
Aug 2023
2 Month Project
My Role
Team
Brenna McGinnis
Project Manager & Design Strategist
Ken Tomczuk
Project Manager & Design Strategist
Cathy Zhao
Design Specialist
Coordn8
Brief
As part of my internship at Penn Medicine, I worked on Coordn8, a project aimed at streamlining the processing of patient records. The goal was to reduce administrative workloads and improve efficiency in new patient onboarding.
Identified Problem
Observations revealed that coordinators spent excessive time manually processing patient records and faxes, creating bottlenecks and delaying care.
Solution
I improved workflows by identifying key inefficiencies and proposed user experience changes to streamline record collection. These changes supported the implementation of a system using optical character recognition (OCR) and natural language processing (NLP).
Outcome
The system reduced workloads for more than 30 new patient coordinators and saved significant time and resources, with plans to scale across departments.
Aug 2023
9 Month Project
My Role
Team
Caro Garzon
Project Manager & Design Strategist
Jency Daniel, RN
Project Manager & Medical Specialist
Cavalry
Brief
As part of my internship at Penn Medicine, I collaborated on a project aimed at improving home care for patients with chronic obstructive pulmonary disease (COPD). The focus was on designing solutions to support patients in managing respiratory exacerbations with the help of specialist nurses.
Identified Problem
Observations and interviews revealed that patients lacked clear, accessible educational materials, making it difficult for them to manage their condition effectively at home.
Solution
I developed educational materials for COPD patients with visual aids and straightforward instructions to simplify at-home care management. These resources empowered patients to manage their respiratory health effectively.
Outcome
The educational materials are now provided to all COPD patients at Penn Medicine, enhancing their ability to manage care at home and improving program outcomes.
Aug 2023
2 Month Project
My Role
Team
Jenna Moyer, RN
Project Manager & Design Strategist
David Resnik
Project Manage & Design Strategist
Nathan Orwig, MD
Research Analyst
IPD Studio Redesign
Brief
As the manager of the IPD studio, I led efforts to redesign and optimize the space to better support student and team projects. The goal was to create a more functional and organized environment for collaborative work.
Identified Problem
Feedback revealed inefficiencies in the studio layout, tool accessibility, and storage organization, leading to wasted time and frustration for users.
Solution
The studio layout was revamped with reorganized storage, improved tool accessibility, and enhanced collaboration spaces. These updates optimized workflows and reflected user feedback.
Outcome
The redesign enhanced workflow efficiency, improved accessibility, and created a more user-friendly space for students and teams.
Aug 2023
3 Month Project
My Role
Team
Handstand
Brief
As part of a collaboration with Penn Nursing, I worked with a team of nurses to develop a mobility aid for elderly individuals. The project focused on creating a solution to support safe sitting-to-standing transitions.
Identified Problem
Observations and interviews revealed that instability during transitions posed a significant fall risk for elderly patients. This reduced their confidence and limited their mobility.
Solution
The Handstand prototype featured a lightweight, portable armrest to provide stability during sitting-to-standing transitions. This design prioritized safety and reduced fall risks for elderly patients.
Outcome
The prototype was well-received during testing for its effectiveness in reducing fall risks and improving patient confidence. It highlighted the importance of integrating engineering solutions with clinical insights.
May 2023
4 Month Project
My Role
Team
Michelle Ragusa, RN
Medical Specialist
Jenna Steckel, RN
Medical Specialist
Madeleine Nguyen, RN
Medical Specialist
Hannah Kim
Marketing Analyst
Wagner Museum Accessible Exhibits
Brief
The Wagner Free Institute of Science, a historic natural history museum in Philadelphia, sought to make its exhibits more accessible to low-vision visitors. The project focused on creating tactile alternatives to enhance visitor engagement.
Identified Problem
Observations revealed that low-vision visitors struggled to engage with the museum’s traditional exhibits, limiting their ability to interact with the collections.
Solution
We created 3D-printed tactile replicas of museum exhibits, allowing low-vision visitors to engage with the collections through touch. These replicas made the museum’s artifacts more inclusive while maintaining their historic integrity.
Outcome
The tactile exhibits significantly improved accessibility for low-vision visitors, enriching their engagement with the museum while preserving its historic integrity.
Oct 2022
3 Month Project
My Role
Team
Akshay Ram, PhD
Design Specialist
Sanchi Jain
Design Specialist
CLS Data Visualization Software
Brief
At Grinnell College’s Career Learning Services, I worked on a project to transform graduate outcome data into visually engaging formats. The goal was to make the data easier to understand and use for students, faculty, and stakeholders.
Identified Problem
Existing reports were text-heavy and stored in spreadsheets, making it difficult to identify trends or extract actionable insights. This limited the ability to make informed decisions based on the data.
Solution
We developed dynamic visualizations like heatmaps and trend graphs to transform static graduate data into interactive, user-friendly insights. This shift allowed stakeholders to explore employment trends and industry outcomes intuitively.
Outcome
The visualizations improved data accessibility, enhancing the ability of CLS staff to share insights with stakeholders and support student career planning.
May 2021
4 Month Project
My Role
Team
Stefan Ilic
Software Lead
Ben Phung
Software Developer
Jax Seiler
Software Developer
STEW Makerspace Redesign
Brief
As the manager of the STEW Makerspace, I led a comprehensive renovation to enhance its usability and functionality for community and student projects. The renovation included building a new wood workshop and optimizing the overall layout.
Identified Problem
Feedback and observations revealed inefficiencies in the makerspace layout, a lack of proper tool organization, and limited capacity to support diverse projects.
Solution
I oversaw the renovation, which included reorganization of tools and workstations, new visual signage for guidance, and the implementation of updated safety and user procedures. Additionally, I managed the acquisition of new tools to expand the space’s capabilities.
Outcome
The renovation significantly improved workflow efficiency, tool accessibility, and user satisfaction, transforming the makerspace into a more effective and inclusive resource.
Aug 2020
2 Year Project
My Role
Team
DrRacket Accessibility Redesign
Brief
As part of a project for Grinnell College’s Computer Science department, I worked on improving the accessibility of DrRacket, an IDE widely used in introductory programming courses. The goal was to make the software more inclusive for students with disabilities.
Identified Problem
Observations and interviews revealed significant barriers for students with disabilities, including poor screen reader compatibility, low visual contrast, and difficult navigation. These issues limited equitable participation in programming courses.
Solution
The redesign of DrRacket’s interface introduced customizable themes, enhanced screen reader compatibility, and simplified navigation. These features addressed usability gaps and made the IDE more accessible to students with disabilities.
Outcome
The updated design enhanced usability and inclusivity, earning positive feedback from students and faculty. It contributed to creating a more equitable learning environment in the department.
May 2020
4 Month Project
My Role
Team
Mai Phuong Vu
UI/UX Designer
Syamala Gumidyala
UI/UX Designer
Timothy Gilmour
Software Developer
FAA Training Video
Brief
During my internship with the Federal Aviation Administration (FAA), I was tasked with improving technical training materials for engineers and contractors. The project focused on enhancing the clarity and accessibility of instructional resources.
Identified Problem
Existing training materials were text-heavy and difficult to follow, leading to confusion and inefficiencies during technical installations.
Solution
I developed a step-by-step video tutorial with annotated visuals and close-up demonstrations to simplify RJ45 cable installation. This resource enabled engineers and contractors to confidently complete tasks with minimal errors.
Outcome
The tutorial was well-received by the team and improved training efficiency for FAA engineers and contractors.
Dec 2016
4 Month Project
My Role
Team
Matt Herlihy
Project Manager
Eron Osman
Project Manager
John Hathaway
Engineering Specialist
Matt Borten
Engineering Specialist
HOTARU Hazmat Drone
Brief
Created for our high school engineering fair in collaboration with the Gwinnett Fire Department, the project focused on designing and building HOTARU, a hexacopter drone for hazmat response. The goal was to enhance safety and efficiency during hazardous material emergencies.
Identified Problem
Discussions with the Gwinnett Fire Department revealed delays in assessing hazardous environments with traditional tools, increasing risks to first responders.
Solution
Our team built a functioning drone equipped with sensors to remotely assess hazardous conditions. The design emphasized rapid deployment, modular adaptability, and reliable data collection to support emergency response.
Outcome
The working prototype was successfully presented at the engineering fair, showcasing its potential to improve hazmat response and ensure first responder safety.
Jan 2016
8 Month Project
My Role
Team
Judson Baker
Researcher
Linh Dang
Researcher